At Selena Courier Service (https://selenacourier.com), we aim to make booking your delivery or removal services as easy as possible. That’s why we’ve added WhatsApp as one of the simplest ways to get your request sorted. Whether you need a same-day courier service or our reliable removal services, booking with us via WhatsApp is quick and straightforward.
Here’s a step-by-step guide to help you through the process.
Step 1: Gather Your Information
Before you start a WhatsApp conversation, it’s helpful to have the key details of your booking ready. This makes the process smoother and ensures we get your delivery right the first time.
Here’s what we need from you:
- Full Pickup Address: Make sure to include postcode.
- Full Delivery Address: Don’t forget the postcode here too!
- Date and Time: When do you need the delivery or removal service?
- Contact Name & Number: Who’s the person we’ll meet on-site? Include their contact details.
- Item Description: What are we delivering? Include dimensions and weight if possible.
- Vehicle Requirement: Do you need a man & van or a smaller vehicle?
- Special Instructions: Is this a hand delivery? Need help with assembly? Let us know.
Step 2: Open WhatsApp and Start a Chat
Once you’ve got all your details, simply open WhatsApp and start a chat with us. Use the following number:
+44 7575465265
Alternatively, head to our WhatsApp booking link directly from our Contact Page. We’re available to chat during business hours, and we’ll get back to you as quickly as possible.
Step 3: Send Your Booking Request
In your WhatsApp message, make sure to include all the details mentioned in Step 1. Here’s an example of what a complete booking request might look like:
“Hi Selena Courier, I’d like to book a delivery service.
- Pickup: 123 High Street, London, W1A 1AB
- Delivery: 456 Baker Street, London, W2 3BR
- Date: 15th November
- Time: 2 PM
- Contact: Jane Doe (07700 900000)
- Item: Large suitcase, 25kg
- Vehicle: Man & Van
- Special Instructions: Please call 10 minutes before arrival.”
Step 4: Confirm Your Booking
Once we’ve received your request, our team will confirm all the details with you. We’ll provide:
- Price Confirmation: Based on the distance, vehicle, and items.
- Estimated Arrival Time: For courier services, we’ll let you know when we’ll be at the pickup location.
- Any Additional Information: If there are any issues or questions about your request.
Once everything is confirmed, your booking will be scheduled!
Step 5: Sit Back and Relax
That’s it! Once your booking is confirmed, you can sit back and relax knowing that your delivery or removal service is in safe hands with Selena Courier Service.
Need to track your delivery? No problem. We’ll send you real-time updates via WhatsApp so you always know where your package is. And if you have any questions during the delivery, simply reach out through the same WhatsApp chat, and we’ll assist you immediately.
FAQs About Booking via WhatsApp
We know you might have some questions about this new feature, so here are a few FAQs to help you out:
Q1: Is it faster to book via WhatsApp than through your website?
A: It depends! If you’re already a customer and know exactly what you need, WhatsApp can be faster. However, for more complex bookings, we recommend using our Booking Page for a smoother experience.
Q2: Can I book removals through WhatsApp as well?
A: Absolutely! Whether you need our same-day courier or removal services, WhatsApp is an easy and quick way to get your request in.
Q3: Is there a minimum notice period for WhatsApp bookings?
A: We recommend booking at least a few hours in advance for same-day delivery. For removal services, it’s best to contact us a day before to ensure availability.
Why Book With Selena Courier?
With over 17 years of experience, Selena Courier Service (https://selenacourier.com) has been a trusted name in London courier services. Our team is committed to making your life easier with reliable, professional service tailored to your needs. Whether it’s delivering important documents, moving house, or transporting bulky items, we’ve got you covered.
Discover more about our services:
- Same-Day Courier – Get your items delivered within hours.
- Removal Services – Hassle-free, professional removal for homes and businesses.
- Premium Courier Services – For clients needing that extra touch of care and attention.
Final Tips for WhatsApp Booking
- Be as specific as possible about your items and timing.
- Check your phone regularly for any updates or questions from our team.
- If you’re unsure about vehicle size, feel free to ask us what’s best for your booking.
For any questions or more information, visit our FAQ Page or contact us through WhatsApp!