FOUNDER AND CEO
Elena founded Selena Courier Service in November 2007 and leads it today.
WHAT ELENA LEADS
The direction of the business and the work it takes on.
How the business expands without losing what makes it work.
The senior relationships, particularly where a requirement is unusual or sensitive.
What is promised, what is refused, and what good looks like.
How Selena presents its expertise, builds trust and communicates with the clients it is designed to serve.
Using search behaviour, performance data and customer insight to improve visibility, content and the online customer journey.
How That Shows Up
The business stays boutique on purpose. Decisions are made quickly because the person making them is close to the work. When a requirement does not fit the standard way of doing things, there is someone who can say yes or no without a committee. Clients notice it most when something changes at short notice. That is usually when a business either has an owner or does not.
For senior or unusual requirements, ask for the coordinator handling your account.
