CAREERS
Company and
Coordination Roles.
Selena is a small London team. Roles here carry real responsibility early, because there is nowhere for a job to hide.
Two Different Routes
Looking for Courier or Owner-Driver Work?
That is a different route with different requirements. Couriers work with Selena on a self-employed basis, using their own vehicle and their own insurance. Everything about that route, including what to prepare and how applying works, is on the Become a Courier page.
Courier and Owner-Driver Work
The requirements, the working relationship and how to apply.
WHAT IT IS LIKE HERE
What to Expect
Small team, clear ownership
You will own work rather than simply process a queue. Responsibility for progress, communication and completion should always be clear.
Communication is part of the job
Clients and colleagues need accurate information at the right time. Clear communication is part of the work, not an optional extra.
Calm under pressure
Urgent and changing requirements are part of the business. Problems should be handled thoughtfully, promptly and without unnecessary panic.
Discretion
Some client work and business information is confidential. It must be handled carefully and professionally.
Learning and feedback
Our processes continue to improve. Team members are expected to learn, accept constructive feedback and apply it to future work.
Standards and accountability
Details matter. We expect people to follow agreed procedures, raise concerns early and take responsibility for the quality of their work.
AREAS OF OPPORTUNITY
Areas We Recruit Into
Our recruitment needs change as the business develops. These are the main areas in which opportunities may arise, although there may not be a current opening in every area.
Logistics operations
Supporting the day-to-day running of courier jobs, routes and client requirements.
Dispatch coordination
Matching work to suitable couriers, managing timing and keeping assignments under control.
Customer communication
Understanding requirements, keeping clients informed and maintaining confidence throughout the job.
Operational management
Developing standards, improving processes and solving problems across clients and accounts.
Sales and business development
Researching potential clients, developing relationships and helping the business create suitable new opportunities.
Marketing and content
Creating useful content, social media, video, design and operational stories that communicate Selena’s expertise.
SEO and digital performance
Supporting keyword research, on-page content, website visibility, search performance and improvements to the online customer journey.
Editorial outreach and partnerships
Researching relevant publications and partners, identifying ethical backlink opportunities and supporting useful original guest or contributed articles.
Business research and support
Supporting market research, CRM accuracy, competitor analysis, reporting and structured business administration.
Opportunities may be internal employment or trainee roles, or freelance, project or specialist support where that suits the work. Courier and owner-driver work is a separate, independent route on the Become a Courier page.
What We Look For
The Same Standards We Ask of Every Delivery
Calm under pressure. Organised and operationally disciplined. Professional in appearance. Proactive with communication. London-aware. Discreet with clients. Accountable and reliable. Solution-focused.
How to Apply
Send Us Your CV
Send your CV with a short note about the kind of work you are looking for. If there is no current opening that fits, we keep applications on file and come back to them.
Applying for courier or owner-driver work? Please use the Become a Courier page instead, so your application reaches the right people.
Interested in Driving Instead?
Courier and owner-driver work is a separate route with its own requirements.